Toyota (News Today) - Toyota Motor Corp. President Akio Toyoda bowed deeply and apologized to shareholders Thursday for the troubles caused by massive global recalls of the company’s vehicles. Toyoda was facing shareholders for the first time since the Japanese automaker’s once pristine image for quality got smeared by the quality crisis that started last October.
Again bowing deeply after the remark, Toyoda also said the company was doing its utmost to improve quality control and thanked shareholders for their support.
“I apologize deeply for the concerns we have caused,” he said. “We believe our most important task is to regain customers’ trust.”
The shareholders’ meeting was closed to the media, but the proceedings could be seen in a TV monitor in another room at Toyota headquarters in the city named after the automaker.
Toyota has been working to patch up its reputation after more than 8 million vehicles were recalled worldwide over reports of unintended acceleration and other defects.
U.S. authorities slapped Toyota with a record $16.4 million fine for acting too slowly on the recalls. Toyota dealers have repaired millions of vehicles, but the automaker still faces more than 200 lawsuits tied to accidents, the lower resale value of Toyota vehicles and the drop in the company’s stock.
Source : kompas
Saturday, June 26, 2010
Toyota President Apologizes to Shareholders
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